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Get In Touch
We value our customers greatly, and are always here to help. If you have any questions, queries or comments feel free to drop us a line and we will get back to you as soon as we can.
Mailing Address: 24-26 arcadia avenue, launchese, london, N3 2JU, united kingdom
Email Address: info@ettiluxhome.com
Mon - Fri, 8:30am - 10:30pm
Saturday, 8:30am - 10:30pm
Sunday, 8:30am - 10:30pm
All orders are final and we cannot accept returns. Please ensure all measurements, colors, and design are correct before submitting your order!
After placing an order, you have until 7:00 PM ET the following day to cancel and get your money back.
We certainly hope that never happens! We're here to answer whatever questions you've got before you place an order to ensure you're 100% happy with your one-of-a-kind design.
Custom-Made Rugs Notice:
All our rugs are custom-made. Production takes approximately 4 to 14 weeks depending on the size of the rug. As part of our finishing process, each rug undergoes a professional traditional washing and natural sun-drying in Morocco. Because we rely on optimal weather conditions to ensure the highest quality and perfect finish, production time may occasionally be influenced by Moroccan climate conditions. This careful process guarantees the authenticity, durability, and exceptional quality of every piece.
We Ship with Fedex or DHL “ Door to Door “ for your convenience
Shipping take 5-7 Business days after handling time anywhere in United states, Canada, and Australia.
Custom-Made Rugs Notice:
All our rugs are custom-made. Production takes approximately 4 to 14 weeks depending on the size of the rug. As part of our finishing process, each rug undergoes a professional traditional washing and natural sun-drying in Morocco. Because we rely on optimal weather conditions to ensure the highest quality and perfect finish, production time may occasionally be influenced by Moroccan climate conditions. This careful process guarantees the authenticity, durability, and exceptional quality of every piece.
Ettilux Home are responsible for any Customs or Duty fees incurred.
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